Staged Supply

A staged supply service is where we will dispense and supply prescribed medicines in instalments (e.g. daily, every second day, weekly, fortnightly or as otherwise arranged). Staged supply services can be initiated by your doctor, other healthcare professionals, your pharmacist or you or your caregiver. It may help if you:

• have difficulty remembering to take your medicines;
• are taking a medicine which may be misused or over-used and cause harm;
• are taking a medicine where there is a risk of misuse, abuse or diversion; or

are confused about when and how you should be taking your medicines

We will dispense the prescribed quantity of medicines and supply the required doses to you when you come to the pharmacy. The balance of the prescribed quantity will be stored securely in the pharmacy until the next supply is due.

The Fee for this service is:$5 per week

As part of the Fresh Therapeutics Staged Supply Service, you or your caregiver and our pharmacist will be asked to sign an agreement outlining the terms of the service, including:

• how you will need to collect the medicine (e.g.which days)
• what medicines will be supplied under the staged supply service and the quantity to be supplied
• the procedure to be followed in the event of a missed or lost dose
• consent for our pharmacist to discuss matters relating to your care with your prescriber and/or other health professionals
• details of how the service will end
• fees for the service
• a system for recording receipt of supply of your medicines

Record of supply

At each supply, you or your caregiver and our pharmacist will be asked to sign a Staged supply record which will list the date, time and number of tablets supplied. In the event of any disputes over supply, this form will be used to confirm whether supply has occurred. Our pharmacist may also record notes about payment arrangements, communication and prescription requests on the Staged supply record.

Collection of Doses by your Caregiver

Medicines must be collected by you unless prior arrangement has been made with the pharmacy. When such arrangements occur,you should phone the pharmacy with the name and address of the person who will be collecting the dose. You should provide your caregiver with a signed, written request, which your caregiver will present to our pharmacist when they collect the dose. Our pharmacist must be able to confirm the identity of the third party.